CORPORATE | ABOUT OUR COMPANY
We were founded in 2000 to serve in congress and tourism sector. We first evaluated all alternative ways to be different with the joy and excitement of starting our activities in this sector. Because we knew being extraordinary was the result of being different. We put all our efforts in investigating ways to be different and made it the focus of admirations.
We first provided the known standards and then focused on details for our service and quality understanding. We were sure that the quality was behind those details and they would make the difference.
We built our Philosophy on an approach, which puts the needs and expectations on the top of the list. We started a long journey by combining service with the indispensability of quality. We have always been selective and different.
We wanted every organization by BURKON to make us proud and open the doors to the future.
February the 1st, 2000
IATA, Amadeus, THY A.O
IATA License No 8821143 (Accredited Agent) TÜRSAB A Group Travel Agency - Document No 3514 UKAS (Quality Management System) ISO 9001-2000
To be a corporate company, which is taken as a model, abiding the law and trusted by its customers.
Meeting our customers’ requests and expectations at the optimal level.
Perceiving safety and prestige as the main principle of sectoral existence and adding value to life.
Being open to change and continuously improving the belief and expectations regarding being the best in the field.
Always developing with a proactive working insight and contributing to our sector.
Adopting the principle of providing the best service to customers. Valuing customer rights. Providing client confidentiality. Being in line with ethical rules. Respecting the environment and human beings. Adopting continuous improvement and quality control system.
Our Quality Policy
It is to ensure customer satisfaction and be beneficial to society.
To ensure this;
We guarantee providing high quality services to customers and always improving the service quality, protecting the customer rights, adopting customer confidentiality, being in line with laws and ethical rules, respecting the environment, applying and improving ISO 9001:2000 rules (Our Quality Management System).
We are proud to share this first and leading ethical values handbook in MICE sector in Turkey. We prepared it based on basic values from the corporate point of view and it contains patterns of behavior that every Burkon personnel should adopt.
CORPORATE ID MANUAL
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